Grow and broaden customer loyalty
Increase dealer engagement and servicing capability
Gain meaningful driver-to-truck analytics and insights
PacLink is a crucial bridge for PACCAR, providing truck ownership insights and key performance data while supplying dealers with an effective tool for quickly identifying and resolving maintenance items. Vectorform has played a key role in the growth of this program by ensuring stability and scalability of the application.
Critical data accessibility
Average Speed, Fuel Consumption, Emissions, and Route Logistics all play an important role in understanding truck performance, vehicle safety, and operational cost.
Service platform integration
With the integration into Decisiv, case creation through the mobile application using PAClink data streamlines the steps needed for dealers and repair centers to prepare trucks for maintenance.
With the creation of the Azure-base middleware, the PAClink product is prepared for future growth in areas to help support drivers in the trucking community. This includes reduced mobile app development effort and complexity, and centralized integration of additional third-party services or custom capabilities.